Privacy Policy

Last Updated: July 15th, 2024.

This privacy policy for Lao English School ("LES", "we", "us", and/or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services or products via laoenglishschool.com (the "Website"). By accessing this Website, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms & Conditions.

Information We Collect

Our privacy policy applies to all information/data we collect from you via our website.

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. Not all of the information we collect may be personally identifiable.

Additionally, as you browse the Website, we collect information you provide directly to us. For example:

  • When you create an account
  • When you participate in any interactive features of the Services
  • When you subscribe to our newsletter
  • When you download our free resources
  • When you make a purchase
  • When you communicate with us

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit allaboutcookies.org.
  • Log files: Track actions occurring on the Website and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Website.

When you make a purchase or attempt to purchase through the Website, all payments will be processed by our third-party service providers. Please refer to the "Sharing Your Information" section for more details. We do not store any of your financial account information.

Use of Information

We may use your information for the following purposes:

  • To provide, maintain, improve, and promote services, and products through our Website
  • To fulfill contracts we might have with you as part of any transaction or order involving our services or products
  • To contact, notify, deliver information to you about our services, products, and Website
  • To remember your login status when you select 'Remember me' during login, enhancing your convenience by keeping you logged in for an extended period without having to re-login multiple times. This does not collect any additional personal information.

Sharing Your Information

We may share your information with trusted third parties who perform services for us or on our behalf and require access to such information to do that work. They cannot use your information unless we have instructed them to do so. They will also not share your information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The third parties we may share information with include:

  • Team members who organize and operate Services on the Website
  • Payments, Invoice, and Billing: Stripe
  • Website Hosting: Ionos and Mailjet

Finally, we may also share your information to comply with applicable laws and regulations.

Do Not Track

Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

Your Rights

We are subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you are a resident of the UK or EU, you have the right to access the information we hold about you and to ask that your information be corrected, updated, or deleted. If you want to exercise this right, please contact us.

Children's Privacy

We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected information from children under 16 without verification of parental consent or legal guardians, we will take action to remove that information from our servers.

Changes

We may update this privacy policy from time to time for operational, legal, or regulatory reasons. We encourage you to review this privacy notice frequently to stay informed about how we are protecting your information.

Contact

For more information about this policy, please contact us by e-mail at contact@laoenglishschool.com.